Julie-Ann G.
I had a run in the rug I purchased and they immediately responded and replaced my rug. I was so
Amazed with the customer service! I will only buy my rugs through them in the future.
Amanda W.
The rug is thin which was expected, but it came with frayed corners. It’s already unrolling more by the day. Not really worth the money. Not sure if I got a lemon.
Lis S.
I was not familiar with this company. I ordered my first rug and loved it so much that i ordered another one. Now I'm leaving this review and the next thing I'm going to do is order my 3rd rug! They are beautiful and arrive very fast!
Meredith M.
Gorgeous rug, brightens the room! Being machine washable, stain and water resistant makes it the perfect rug for under our kitchen table.
Lydia S.
These rugs are a really nice material. Soft and very comfy to walk on esp with the pad underneath. The only thing I don’t love are the corners. I often catch my fooot on the corners and they get bent up, but easily flatten. This happens only in high traffic areas, such as our kitchen runner.
Chanelle C.
I do love this rug! My only concern is that it pulls easier than it probably should. I have a dog and when he gets his zoomies he causes some little pulls. I would have thought for the price and highlighting of being dog friendly that it would hold up better. With that being said, it’s easy to clean and super cute!
Patricia R.
We love this rug! It is the perfect rug for our little beach house! The colors and style are exactly as seen on website. Order and delivery were efficient and received on schedule.
Allie B.
I love this rug. I recommend getting a rug mat for underneath to help with padding/sliding but it is beautiful! I ended up getting another to layer underneath, too.
Jillian W.
Great price, fast shipping! So happy with my purchase!
Michelle B.
Looks great. Flattens out easily.
Kami I.
Beautiful rug and much higher quality than I was expecting. It brings a wonderful understated color to the room and I’m very happy. Definitely recommend the rug pad too.
Bianca D.
Love my new rug! Definitely will be returning.
Diane R.
Love the rug! Delivery was quick. Look was exactly what I expected.
Joey N.
Love the rug. Looks exactly like to picture.
lisa D.
Beautiful Colours and very durable! Bought underlay and this makes the carpet more luxurious. Love it
Jena M.
Love it! Sent back the first rug as there was a small defect. It was replaced very quickly with top notch customer service. Love this rug!
Laura D.
Awesome rug! Looks so great in the space. Came in super fast. Will definitely purchase again. Thanks!
Maggie S.
Shipped and arrived quickly. Colors are just as I hoped they would be! Love love love!
Bonnie Lynn D.
I found the middle of the rug one side is more rippled and it’s not from packing, it’s the way it’s sewn together. Some knots on the underside that you can feel when you step on it.
ashley d.
It was the color I wanted once I saw in person. I'm sending it back to exchange for another and hopefully it will be what I want. Customer service is not great at all! It takes forever for someone to respond.
Bailey W.
Love the texture and color of this rug. I’ve had this rug for 1 month and my husband has already spilled a cup of coffee coffee on it! Wiped up immediately and no stains to be treated!!
Alishah M.
The rug causes a slipping hazard. I reached out to ask about a non-slip pad but apparently they don't sell a rug pad that goes along with it. I wish I knew in advance.
Katherine W.
The carpet pattern is nice but it isn’t cut properly and so the pattern is cut off on one side making it asymmetrical.
It would be great if you sold rug pads as well.
Purchasing process and delivery were good, but I bought another rug at the same time and haven’t seen it yet.
Nancy V.
This is my fourth rug. These look like very expensive rugs and the durability is fantastic. I have three dogs and cleanups are easy . I love that they are very low profile and super soft to walk on. I use felt pads under mine.
Gina C.
This rug is soft to the touch. Thin, but you can put a mat or jute under it. I love it. More of a blue/gray rug with very soft blushes and some black.
Cathy O.
Love it! Just as I had hoped for. Gives the room some life!
Tess H.
Super impressed with this rug! the colours and quality were great. Will definitely be ordering more
Louanne N.
A great company with an environmental friendly rug.
My rug arrived quickly and was easy to position into place. I ordered another one due to my positive experience with this company.
Katie H.
Love it! More orange than rust at first, but quickly became super happy with the color, especially along my greywash floors. Definitely get a rug 1/2 inch pad underneath and cut it at least 1.5 inches from the edges so it lays flat (I made the mistake on one side and I’m too lazy to fix it).
Erin M.
Rug came extremely quick and beautiful quality! While a bit lighter in color than I was expecting it is absolutely gorgeous and I have received so many compliments on it already. Can't wait to accessorize around it in my new house :)
Melinda H.
At first I did not think the carpet would work but once I put the pad underneath, and placed it properly in the room, I fell in love with it. It is very soft and the colors muted. Everyone who sees it loves it.
Kelly F.
Very pretty but it’s wayyy to thin. Never had any kind of rug that was that thin.
Keylee M.
The rug arrived and it was a lot more blue than described but it was pretty regardless so I decided to keep it but then I noticed a defect in the printing of the rug image and I contacted the company and received no response. I guess if you buy be prepared to keep whether you like it or not.
Jill C.
Gorgeous rug! The colors are just muted enough for my taste. Very well made and classically chic.
Taryn M.
This is my third rug from the rug collective. Amazing product. The other rug I have is used under my dining table (I have two under two), all food stains wash out with ease. I’ll never buy from anywhere again! The only thing that sucks is paying duties, but it’s still worth it in my opinion!
Jillian G.
This rug is great! I love the color, I think it's a little less pink / rust in person and more blue, which I love! The rug is very soft, I thought it might be scratchy. It is quite thin. I just put a rug mat below and now it's cushy and stays in place well. We have had some liquid spill on it already, and it really does just wipe right off! Lastly, our previous rug was thick and had lots of texture. Let me tell you, this new rug is a DREAM to vacuum. So easy. Love the rug, will buy more!
Elham K.
I loved the print, but unfortunately I’m not happy with the quality at all. It not only looks printed, but it’s extremely thin. I had to purchase a separate rug pad. I kept it because it’s beautiful but I wish I knew the quality ahead of time.
Gina D.
Beautiful rug! So soft, colors are neutral and totally wipeable! Great for my entranceway with 2 kids & a dog!
Colby R.
This rug is a very different color in person than what is shown online. And even the photo that I’ve uploaded isn’t totally accurate. It’s has a green hue throughout and the tan is actually peach color. I love TRC’s rugs and have two others at home but this one totally missed the mark. Further, I’ve been trying tirelessly to get ahold of customer service via email and Instagram and have had no success. So if someone from customer service sees this review would you please contact me?
Thanks you.
Carolyn S.
Love the rug! Even nicer in person. Durable and well constructed.
Holly C.
Wow! I’ve was nervous to buy a rug online, but this rug is beautiful!! I did buy an extra thick pad bc I prefer a plush rug. The delivery was quick!
samantha m.
I love everything about this rug. Tracking was a little confusing but considering how it comes from Turkey, shipping was trackable and timely. I ordered another one after having this one for a couple of days. Its beautiful, stylish, soft, seemingly durable, and washable! I'm in love.
Sierra M.
HIGHLY recommend this rug, not only was the shipping extremely fast but this rug is top notch quality, it has such a beautiful design and is soft under your feet! And the biggest plus of them all is that this rug Is machine washable that alone is amazing!!
Leslie D.
My 2nd rug. I love it!
AnNicole M.
It's a gorgeous rug. It totally exceeded my expectations. I didn't expect it to be so soft too!
Michelle H.
Love the rug, perfect piece to anchor the room. Will definitely be purchasing a runner next!
Brooke C.
Already shared a close up prior to this one but I love it so much I wanted to share another pic! You can’t go wrong with this one!!! It’s amazing!
Cheryl B.
Even prettier in person! Easy to clean too!
Katherine W.
This is my second rug purchase from this company and I really love the feel and composition of their rugs. They are just beautiful. My one compliant with this purchase is that the rug has an overall blue/grey wash to it. It looks like the whole thing got washed with darks in the washing machine and came out darker. I actually think characteristic IS pictured on the website (especially if you look at it next to their other rugs) I was just hoping it wasn’t going to turn out that way. It’s not enough of a deterrent for me to return it. In some light (as my picture entails) you can’t really see it. All in all pleased with the product and company!
nicole p.
YOU NEED THIS, don’t even think twice about it. AND ITS WASHABLE, cmon just get it!
Brooke C.
This rug is beautiful. Love the quality, price and shipping was super fast! I couldn’t be happier! Now to pick out another one!
Stephanie M.
Absolutely perfect for our space! I love this rug so much! I wasn’t expecting such great quality for the price and I was pleasantly surprised with the weight and feel. Highly recommend!
Taylor S.
Looks exactly like the photos. Reasonably priced. I got mine for $230CAD and I think the dimensions are 5 by 7 ft. I can’t remember exactly but better than any rug on Wayfair. No complaints
Josephine P.
Rug is absolutely gorgeous.... even better than the online pictures. Very soft and easy to maintain. I am thrilled with my purchase!!
Rosa T.
Love the rug and excellent customer service !!!
Sam L.
Absolutely love my new rug! I plan on ordering more from you :). Amazing quality and even better customer service !
Valerie M.
Looks great and perfect for the mud room and the dog.
Sara F.
This rug is perfect for my office space. Love the muted colors and pattern!
Alanna L.
The reviews are all true! This rug exceeded expectations in every way. It's durable, yet soft. The edges are finished beautifully and the colors are just as pictured, if not better in person. It arrived SO QUICKLY all the way from Turkey with no issues whatsoever during the pandemic AND the holiday season. It was a xmas miracle to enjoy this rug so fast after I deliberated what to order for so long. My cats were playing pretty roughly on it with their new toys (and claws) and not one snag or any damage occured whatsoever to the rug. I haven't washed it yet, but with pets that was the main selling point, so I hope it holds up well when it comes time! Overall, I'm thrilled and will definitely order again from this company when the time comes!
Cara R.
It’s a lot more blue in person, the terra cotta is more muted.
Erica B.
This rug is even more beautiful in person!
kimberly c.
Obsessed with this rug!!
Stacy C.
Very rarely do online purchases surpass my hopes and expectations, but this rug did just that! Absolutely stunning in person, soft, stain resistant, stylish and perfect for our living room. I couldn’t be happier!
Emilie R.
This rug is the internet’s BEST kept secret! Initially, I was thinking Terracotta Sky, but settled on this one instead. The beautiful colors (rich blue, slate gray, toffee, hay, oatmeal, terracotta) and subtle vintage pattern won me over. It will go with just about anything! Also: the quality is great (not flimsy at all) and my kids spilled liquid on it (super easy to clean). I layered it over a chunky jute rug in our living room. Do not hesitate to purchase.
Kerri R.
I am very happy with my purchase so far. I got the rug for my daughter's play area. With two young children and a dog, I have tried other washable rugs. I love that this isn't a two piece system. After only a few days of having it, there was an accident on it and it wiped right up and didn't retain any odor on the rug. I am happy with the neutral colors.
Brianne S.
While I was fairly happy with the look of the rug, I was extremely disappointed with the Rug Co.‘a customer service. After ordering a rug I received a call from FedEx saying I owed close to $90 in duty fees and that they wouldn’t deliver the rug until it was paid. I emailed the company and let them know I was disappointed in these substantial extra charges that were not discussed anywhere on their website. I got an email back saying that there should not have been any duty fees on the rug and that they would contact FedEx and take care of it. A few days later I received another call from FedEx saying the fees still had not been paid. I emailed the Rug Co. again and was told that my credit card would be refunded for the amount of the duty fees. It is almost a month later and after countless emails and being told that it would be taken care of, it has still not been resolved. I feel lied to and extremely upset. I definitely would not have ordered from the Rug Co. if I had know these additional fees were a possibility and I definitely will not be ordering from them in there future.
Laurie L.
Love this rug! Shipping was so fast and the rug is beautiful. Great quality for the price! Very happy.
Sarah L.
I still haven’t received it! I contacted customer service and have not gotten a response. Is this a scam? I get skeptical when a company does not provide a contact number for customer service...according to the tracking it has been stuck in France for over a week.
Lynn D.
I’m absolutely elated about the rug I received. The description of the colours online really matches what they are in real life. It’s so soft and beautiful and let’s talk about price point......AMAZING. Delivery was quick and was notified in an organized fashionWill purchase again REAL soon. Thank you
Shannon S.
Absolutely love this rug! The colors are perfect for our room and I love the distressed look. Got a 1/4" rug pad to put under (make sure to get a non skid). Best part...our brand new puppy has put this to the test more than once and the clean up is a snap. Truly waterproof. Very happy with our purchase and will be getting another for our kitchen!
Emilie S.
This rug is absolutely amazing! I’ve been looking for months for the perfect rug and none really spoke to me. I’m really happy with my purchase; the rug is large, has no pile (I purchased a rug pad), is distressed (exactly the look I was looking for), and has beautiful neutral palette to match any decor. Will be perfect for the dog and baby. Last thing... customer service was exceptional and I would 100% recommend.
Erin K.
I don’t believe the pictures or description of this rug online matches it at all. I am definitely sending it back. This looks blue all day long. Especially from a distance, the whole thing gives off a blue/green color. It is a beautiful rug, but it doesn’t work with my sofas and the description says peach and gray tones. I literally see no gray in here, it is all blue. The reviews won’t let me do more than one picture otherwise I would post different angles. Also, it was super frustrating because the rug collective does not offer samples, so now I have to deal with shipping a 9 x 12 back.
Audrey M.
I absolutely love my new rug! It's soft, feels great on my feet, and looks absolutely gorgeous. It's also easy for my Roomba to pick up the pet hair that inevitably gets all over it from my labrador. I couldn't be happier with it and will definitely be ordering more.
Danielle E.
Love this rug, the colors are beautiful and I love the detailing on the edges. Also, very soft. Really nice that it’s going to b me easy clean as well!!
Caroline E.
Beautiful, high quality rug! It’s soft but feels very durable, the colors are the muted and gives a sun-drenched look I was searching for. Already planning to shop with Rug Collective again!
