I do not recommend this company. Don’t make the same mistake I did. Please read the return requirements before purchasing a rug. The rug’s colors did not quite match my home so I asked to return it. It cost me $85 out of pocket to return it. I’ve read in other places such as FB that this company is withholding return money from customers. I have yet to receive my refund so I hope I don’t fall into that same category. I chose to go with another company that is more customer and return friendly.
This rug is still shipping almost a month after it shipped from its original location. Still waiting for my order.
Love this rug! It does bunch up but nothing that a sticky mat underneath won't fix. It's good quality and I love that you can pop it in the wash!
I love this rug! It warms up our dining room space and the cats love it too!
Great customer service and amazing rug!
I was expecting more grays it’s not quite what I was expecting from the picture but it will do
We bought this rug after researching beautiful yet durable rugs. The rug arrived and I love the pattern and style, however there are loose threads all over the rug, maybe we just got a rug with a defect- but ours is the opposite of durable. It is frail and delicate and frays more and more every time you step on it. With two children and two dogs, it's not a realistic option for our home. I contacted customer service right after opening the box (this has now been over a month ago)- no response. I DM'd their instagram account providing my order # and information- no follow up. I contacted customer service AGAIN- no response. We are well over the 30 day return policy at this point...not to our fault. I have never left a negative review before- but I really don't know how else to get someone to just follow up and make this right. Very disappointed- but moreso in the lack of communication.
I absolutely love this rug! It looks great, feels great on my feet and super easy to clean. This rug looks much more expensive then what I paid. I will be buying more rugs for other areas of my home.
Very happy with quality, arrived quickly, looks great.
I am not going to lie, I was skeptical! But I totally love it and would recommend to anyone with dogs or children!
Beautiful, soft, pet friendly...the whole family loves it! Colors true to photos. So happy to have found this brand and will continue to patronize!!
It is just what I wanted , but you should let the purchaser know about the extra duty and custom charges . $70.00 I had to pay Fedex before they would deliver my rug.
The rug looks incredible! I was concerned the low profile would make it feel like I was using an outdoor rug indoors but it is lovely. It looks elegant. The shipping was also really fast (especially since coming from overseas). Exceeded my expectations all around.
Love my rug! Got it within two weeks of purchase and it goes great with my flooring and style. Has a little more rust color than expected but it ended up looking great still!
Exactly what I was looking for!
Love this rug! Love the color! Great price.
The colors were spot on with what was shown on the website. Shipping was quick...all was great with my purchase.
It was such a quick delivery to Canada and it looks beautiful in my space! I love how lightweight it is, but it still maintains that cozy aspect of a lush rug. I still be purchasing again!