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Our Everklean technology coats each fiber of every single one of our rugs making it both a liquid repellent rug and stain-resistant rug. This is why you will see liquid spills bead up on the rug rather than get absorbed and stain it. Spills can simply be wiped off as shown below
Certified Safe by
OEKO-TEX CERTIFIED SAFE - 12.HTR.11597
Certifications from third parties on the materials used to create our machine washable rugs are a useful tool for both our company, as well as you, our customer. The textile coating (Hybrid Fluorinated Nano Silica Fusion Technology) used on our machine washable rugs has undergone rigorous testing and has been certified by world-renowned organisation, OEKO-TEX. OEKO-TEX certified fabrics are lawfully required to have a skin friendly pH, so you can rest assured that you will be comfortable while ensuring that your rug is not vulnerable to bacteria.
The OEKO-TEX certification guarantees that there are no harmful effects on humans or the environment that has been treated with our Everklean technology.
Please note that this certification is not an organic certification and that products that are made from plastic yarn (ie. polyester, nylon and acrylic) are permitted.
For the validity of our certificate and further information please click here Oeko-tex Label number: 12.HTR.11597
Vintage / Overdyed
37% Cotton, 10% Viscose 53% Polyester
Area Rug Care
Blot spills with a paper towel or colorless cloth, Machine Washable
Q: HOW DO I CHECK THE STATUS OF MY ORDER ?
A) Upon placing your order, please allow up to 48 hours to have your order processed. Our fulfillment center will pack your order and ship your package out as soon as possible. Once that’s done, you will receive a notification and tracking details via email.
Q: HOW LONG DOES SHIPPING TAKE ?
A) You can expect to receive your order within 7 to 10 business days after dispatch through FedEx. All orders are currently shipped from Turkey.
Q: I ORDERED TWO PRODUCTS , BUT HAVE RECEIVED ONLY ONE .. WHAT HAPPENING ?
A) Since we have a large assortment of products that are not stored in the same warehouse, it is possible that the rugs do get shipped separately. If this does happen don’t stress - they usually arrive within a few days of each other.
Q: DO YOU SHIP INTERNATIONALLY ?
A) At this stage we only ship to the following countries: United States and Canada.
Q: IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?
A) Absolutely! We use SSL security to ensure that all your personal information will only be used upon the purchase of your product. Your details will then be purged.
Q: HOW DO I ORDER ON YOUR WEBSITE ?
A) Add all the products you’d like into your cart using the Add to Cart button. Fill in your shipping and billing information, confirm your order and expect your order not too long after that!
Q: DOES THE RUG COLLECTIVE PROVIDE A QUALITY GUARANTEE FOR ALL THE PRODUCTS BEING SOLD?
A) Absolutely! If you find that your brand new rug does not meet your expectations or that it is faulty, please email us immediately. We want our customers to have the best shopping experience.
Q: HOW CAN I GET IN CONTACT WITH YOU ?
A) You can message us via our social media pages on Instagram or Facebook. Alternatively, you can contact our customer service team via email at firstname.lastname@example.org
Q: ARE DUTIES PAID?
A) Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.
We ship to most locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
The following destinations are shipped to on a DDP (Delivery Duty Paid) basis:
North America: USA
If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties.
Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for where you’re shipping to. After you have placed your order, we’ll email you to request your acceptance of these terms. For an estimate of taxes and duties on your purchase, contact your local customs.