I ordered 3 runners for my kitchen. One of them was uneven on the end so I emailed the support team. They could not have been better at customer service. They were very friendly and responsive in replacing the defective runner. A+ rating for customer service. There’s a thread that became unraveled in one corner and I’m not sure what to do about that yet-maybe contact them again. Haven’t washed any yet so I’m not sure about how that will work. Overall I’m happy with the product but they need better quality control.
Very pretty! Shipping was fast and easy. Not super in love with the pad (rug keeps slipping around).
Mary Ellen B.
Very happy with the product and service!
Not impressed. After pulling it out of the washing machine, I saw that several pieces of the yarn had pulled up. It looks pretty crappy now.
I am so happy with this rug! It’s absolutely beautiful and the dogs have stayed away from it (which is miraculous on its own) but if something happens, knowing it’s washable is an added bonus.
This rug is so beautiful I bought 2 of them! And I’ve already washed them and they turned out beautifully!
Did not receive it!!!
Could not find a 16 foot rug anywhere that was worthy of my house….Until I found you! It’s perfect and beautiful and looks high-end
This rug is beautiful, and exactly as pictured. However, I did follow the wash instructions exactly and the rug shrank about 5 inches. It was a lot! The pad underneath obviously no longer fit. They sent me a new rug free of charge, assuming it was defective. I am nervous to wash the new rug, hoping it won't shrink dramatically again. It also faded significantly but I want a distressed look so that didn't matter as much as the shrinkage did. I have 2 additional rugs in my home from the Rug Collective. Praying they all aren't "defective" and will shrink.
I love this rug so much that I bought a second one for the other side of my island!
Love this rug bought 2 of them
I have Two very long hall ways but I gave Dogs so need them washable. I was afraid of what they would look like at first in person. I open The box and was very pleased. Great material and quality and looks even better than the picture
Beautiful!!!! Highly recommend!!!! Great quality and very rich looking.
Ellie and I love how beautiful this runner is! Great quality and I love how I can throw it in the wash
Beautiful rug! Needs a rug slip because it moves around a lot without one, but otherwise it's a great quality.
Beautiful runner in my mud room/laundry room! Wipes clean so well and so soft under foot! Definitely recommend!
Like the colour combo, true to what was shown on your website. The rug is very light weight and easy to handle.
Gorgeous! Exactly as shown on the website. A durable, water resistant rug for a waiting area.
It way better in person. I love the feel of it and the colors are light in person but it’s super pretty.
Perfect for my kitchen runner!
Love this runner!!! I already have two of these rugs and I plan on buying many more.
This rug exceeded my expectations! The colors make my kitchen cabinets pop. The quality is fantastic and the colors are muted enough not to be distracting. I have bought similar rugs from other lines but this one is, by far, my favorite! It is the most realistic looking vintage rug on the market in this price point. It looks like it costs thousands. Bonus is that it is machine washable!
Great quality and love the look!
Perfect addition to my kitchen!
As a interior designer I am always looking for quality as well as best price points for my clients. This rug exceeded all my expectations. I will be ordering more in the near future.
This rug is beautiful and fits perfectly in my hallway. It’s elegant yet trendy and is a great fit!
Not washable even if marketed as a washable rug.
Love this rug! Beautiful colors and better than expected